Our experienced Support Services Team provide all companies within EA-RS Group with the passion, expertise, skills and consultancy required to help them continue delivering an incredible service whilst increasing their capacity to service an ever-growing client base.

Mark Wheeler

Group CEO

Biography

Mark Wheeler

Group CEO

With a career built on the foundations of a range of operations roles including Project Management, Mark’s 11 years at EA-RS has seen him progress with increasing success through various roles including Group COO culminating in his appointment as Group CEO. Mark is an instrumental leader, expertly guiding all Business Units and the Support Service Team through an on-going expansion programme and numerous acquisitions.

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Alan Wheal

Founder and President

Biography

Alan Wheal

Founder and President

Since founding the EA-RS business in 1996, Alan Wheal has led the company to achieve exceptional growth and is a significant part of the business as a Group Board Director. Alan continues to drive the development of the EA-RS Academy and works as an ambassador for the Group meeting our valued clients, supply chain partners and future acquisition targets to discuss our Group offering and One Solution strategy.

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Andrew Aylwin

Chairman

Biography

Andrew Aylwin

Chairman

Andrew has 20 years of private equity experience, completing over 100 transactions, and worked with, advised or was a director of over 30 companies.

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Guy Ellis

Rockpool Partner & Investment Director

Biography

Guy Ellis

Rockpool Partner & Investment Director

Guy joined Rockpool Investment in 2018, having previously worked in private equity at Alcuin Capital and Goldman Sachs, and in management consulting at Deloitte. Guy holds a BSc in Industrial Economics from the University of Nottingham.

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John Trickett

Group CIO

Biography

John Trickett

Group CIO

John started his career as an apprentice engineer and has held a number of positions within the fire industry in both SMEs and multinational businesses. John was the founder and Managing Director of Firesec Compliance for 11 years before joining EA-RS Group as Chief Information Officer. John is responsible for driving the digital strategy of the business to facilitate our brands to streamline their processes, improve efficiency and provide unparalleled customer service.

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Robert Croom

Group CRO

Biography

Robert Croom

Group CRO

Robert started as an apprentice at ADT in 2003, progressing through various roles in Sales and Operation’s at Director Level, before joining EA-RS Group as Group Sales Director.

Passionate about customer service delivery along with the development and progression of team members, Robert recognises that a well-supported and directed team will help to deliver fantastic service to all clients.

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Will Beckett

Investment Executive (Rockpool)

Biography

Will Beckett

Investment Executive (Rockpool)

Will joined Rockpool investments in 2020 after four years at PwC in transaction services.  Will is a Chartered Accountant and holds a degree in Mathematics from the University of Bristol.

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Lee Cartmer

Regional Managing Director

Biography

Lee Cartmer

Regional Managing Director

Lee has spent the last 7 years responsible for a service delivery team of 400+ team members dedicated to supporting customers.

Lee will be overseeing a number of business units across EA-RS Group, providing support and direction to each business to ensure combined excellence in customer delivery. Lee will be strategizing with the senior leadership team to continually evolve each business and implement new initiatives, making us more agile and flexible to support our customer’s needs.

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James Brown

Managing Director - Service

Biography

James Brown

Managing Director - Service

James joined the fire industry in 2005 progressing through various positions from Service Engineer, through to Service Director, finally progressing the position of Board Director of Service. James has an extensive knowledge of service operations and strives to deliver and overachieve his client’s expectations. He has a passion for people and is a strong believer in taking care of his team.

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David Stokes

Divisional Sales Director

Biography

David Stokes

Divisional Sales Director

David has worked in the fire and security industry his entire working life. Starting out as an engineer and progressing to installation management, David then moved into the sales arena where he created an in-house residential department, before moving into the major projects arena working on NHS sites, Government projects, new builds etc. David is responsible for implementing sales fundamentals across EA-RS and further developing client relationships to provide a one solution offering.

 

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Carl Gee

Divisional Managing Director

Biography

Carl Gee

Divisional Managing Director

Carl has been in the fire and security industry since 2003, obtaining qualifications through an electrical apprenticeship with Building Technology Services, working his way up to a director role in 2012. Carl went on to join Trinity Fire & Security in 2015 as National Operations Director and was part of their Senior Leadership Team.  Carl is experienced in people management, process, and profit enhancement.

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Murray Horne

Divisional Managing Director

Biography

Murray Horne

Divisional Managing Director

Working within the Fire Detection and Protection industry for over 30 years, Murray has been responsible for all turnkey operations from estimating, sales, and design, right through to project completion and ongoing maintenance of systems within U.K. based and multi-national organisations.

Supported what was BFPSA, and now the FIA and a Member of the Standing Panel of Experts at the BRE/LPCB for Fire Detection and Gaseous Extinguishing Systems.

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Joshua Wheal

Director of Corporate Development

Biography

Joshua Wheal

Director of Corporate Development

Joshua has gained extensive experience in corporate finance/M&A, previously working for Dragons Den’s James Caan, starting on the sell-side, and transitioning into buy-side. After introducing Rockpool to the EA-RS Group, Josh now supports the team on all deals, from M&A through to integration and overall corporate strategy.

Josh also works closely with the FIA on Industry strategy, most recently developing the Igneo market platform which the FIA acquired in January 2022.

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Marcus Kemp

Service Operations Director

Biography

Marcus Kemp

Service Operations Director

Marcus joins EA-RS with a wealth of experience, from Managing Director of the very successful Surefire business, part of EA-RS Group. Marcus will take his knowledge and experience to help strengthen and shape the Service Operations Department for the future.

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Steve Burke

Divisional Director

Biography

Steve Burke

Divisional Director

Steve has joined EA-RS Group as Divisional Director. With profit/loss and cash flow responsibilities, Steve plays a pivotal role in integrating new business and supporting the bid team. He leads in forecasting, budgeting, and KPI management, driving cost efficiency in his designated areas. Steve’s expertise ensures strategic financial success within the company.

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David Harris

Managing Director of Firesec & Vulcan Fire

Biography

David Harris

Managing Director of Firesec & Vulcan Fire

David, who joined EA-RS Group in early 2023, was quickly deployed into another Group business where he has been instrumental in stabilising a new team whilst implementing improved processes and procedures, all that great work has seen stronger internal collaboration between departments and improved operational delivery. David is now Managing Director of Firesec and Vulcan Fire.

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Patrick Collins

Director of Fire Risk & Compliance

Biography

Patrick Collins

Director of Fire Risk & Compliance

Having spent over 25 years in the fire and security industry, Patrick is EA-RS Group’s Director of Fire Risk and Compliance. Patrick is responsible for ensuring the Group exceeds compliance expectations gaining client trust through integrity. As a member of the FIA Fisk Assessment Council, Patrick is well aligned to lead the experienced Fire Risk Assessment teams within EA-RS Group.

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Andrew Cooper

Head of Procurement

Biography

Andrew Cooper

Head of Procurement

Andrew has worked in procurement for the last 7 years. Andrew joins EA-RS Group as Head of Procurement to recognise potential opportunities within our supply chain and across each business unit to help provide a one solution offering to our clients.

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Sam Zeki

Head of People

Biography

Sam Zeki

Head of People

Sam has been with CCSS since 2014 and recently took up the position as Group Head of People. Sam is an advocate for mental health awareness and her door is always open to anyone who wants to talk.

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Aimee Looker

Head of Marketing

Biography

Aimee Looker

Head of Marketing

Aimee has worked in marketing for over 10 years and has been in the fire and security industry for over 5 years. Aimee has experience of working within fast-paced, private equality-backed businesses and building and leading marketing functions to allow for future, scalable growth. Aimee joins EA-RS as Head of Marketing and is responsible for designing and implementing EA-R’s marketing strategy.

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Kirsty Patrick

Head of Training Academy

Biography

Kirsty Patrick

Head of Training Academy

Kirsty has been with CCSS since 2016, joining group in 2021 as the Head of Academy & Training.

Kirsty is responsible for evolving training within EA-RS Group, creating new opportunities and discovering new ways in which we can learn.

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Martha Anderson

Head of Bids

Biography

Martha Anderson

Head of Bids

Martha’s background includes establishing bidding divisions for multiple companies within the FM industry, all of which have included Fire and Security. Her role will support the group by creating our centralised bidding function, designed to deliver compelling, customer focussed and successful bids on behalf of our group companies. Martha is passionate about implementing best practice approaches towards bidding, introducing strategy to increase ROI and maximising efficiencies to support the group in winning work that is desirable, profitable and deliverable – geared towards our future growth plans.

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Aimée Attwood

Operations Manager

Biography

Aimée Attwood

Operations Manager

Having spent over 5 years in the fire and security industry, Aimee joins EA-RS as Central Services Operations Manager. Aimee has a wealth of experience working with various teams across multiple levels within service and works best supporting and developing those around her. Aimee is responsible for overseeing the operational activities and strategizing process improvements at every level across EA-RS.

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Martin Gates

Head of IT

Biography

Martin Gates

Head of IT

Martin has worked in IT for 17 years and is EA-RS Group’s Head of IT. Martin is responsible for the IT department, designing and implementing IT strategies and infrastructure in addition to identifying and eliminating security risks.

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Richard Dunk

Group Financial Controller

Biography

Richard Dunk

Group Financial Controller

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Matt Evans

Service Sales Manager

Biography

Matt Evans

Service Sales Manager

Matt has a wealth of experience having been in the life safety industry for over 10 years. Matt has moved over from EA-RS Fire Engineering and will be using his technical skillset to help EA-RS Group achieve their growth strategy and further develop client relationships.

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Neill Shirley

Business Development Manager

Biography

Neill Shirley

Business Development Manager

Neill has worked in the fire and security industry for over 30 years. Having worked within the Sales and Business Development environment throughout his career, Neill joins EA-RS Group as Business Development Manager. Neill is responsible for developing new longstanding relationships with clients, based on the delivery of a high level of customer service, and providing clients with a one solution offering across EA-RS Group.

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Martin Saxton

Group Fleet Manager

Biography

Martin Saxton

Group Fleet Manager

Martin joins the Central Services Team as a Group Fleet Manager with the aim to develop and implement a group fleet strategy, whilst providing support to all business units regarding all aspects of fleet management.

Martin holds over 30 years of experience within Fleet and Transport related roles, mainly within the construction and services sector.

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Tracy Jackman

Group People Manager

Biography

Tracy Jackman

Group People Manager

After 20 years in the Construction industry, followed by 10 years in Fire & Security, Tracy has joined EA-RS as Group People Manager. Working closely with the Support Service Team, Tracey will support  the business with all aspects of people management.

 

 

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Dan Bevan

Digital Solutions Manager

Biography

Dan Bevan

Digital Solutions Manager

Dan’s background involves working in logistics, recruitment, teaching and lecturing, and most recently simPRO as a Senior Implementation and Professional Services Officer. Dan works directly within the Support Service IT and Data team and will be leading the integration of simPRO across EA-RS Group.

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Eve Ballard

HSQE Manager

Biography

Eve Ballard

HSQE Manager

Eve Ballard has joined Support Services as HSQE Manager. Her role is dedicated to simplifying HSQE management and fostering a culture of excellence across EA-RS Group, ensuring the safety of our team, clients, and community.

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Lucy Lilley

Business Process Manager

Biography

Lucy Lilley

Business Process Manager

Having worked across many departments from Projects through to Finance at EA-RS Fire Engineering, Lucy brings her vast experience of reporting and process efficiency to EA-RS Group. Lucy works within the Support Service IT and Data team alongside the simPRO implementation team to help source efficiencies and streamline existing processes across the Group.

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Jason George

Business Intelligence Architect

Biography

Jason George

Business Intelligence Architect

Jason holds over 21 years of experience within the Fire & Security Industry, previously working at CCSS in various roles, such as IT, Operating Systems, Service Department, and Maintenance Department.

He has now joined the IT and BI Team for EA-RS Group as the Business Intelligence Architect.

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Fraser White

Implementation Specialist

Biography

Fraser White

Implementation Specialist

Fraser has over 15 years of experience in Business Operations and Engineering with a background in Project Management, Health & Safety and as an ISO Quality Auditor.

Fraser has joined EA-RS as Implementation Specialist for the I.T and B.I team, focussing on simPRO which he has implemented previously.

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Vicky Farmer

Bid Manager

Biography

Vicky Farmer

Bid Manager

Vicky is the Housing Bid Manager for the Central Services Team, she previously worked within CCSS before moving over to Support Services Team.

She holds over 12 years of experience in bids within the Fire and Life Safety sector and is responsible for the end-to-end management of housing tenders providing quality content creation and bid management across a number of tenders.

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Emily Bell

Bid Manager

Biography

Emily Bell

Bid Manager

Emily has been responsible for the management and start-to-end coordination of bids from content writing, kick off meetings, handling submissions to post-analysis for many years. Emily joins EA-RS Group as Bid Manager and sits within EA-RS Group’s centralised bid team delivering compelling customer focussed bids through best practice approaches across all business units.

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Emma Hodson

Group Financial Controller

Biography

Emma Hodson

Group Financial Controller

Emma Hodson joined Support Services as the Assistant Group Financial Controller, bringing her extensive experience of over 15 years in finance.

Emma will provide crucial support to the group’s finance functions and oversee the consolidation of group accounts. Her expertise and insights will contribute to the efficient and accurate management of financial operations within EA-RS Group.

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Anthony Elleray

Full-Stack Developer

Biography

Anthony Elleray

Full-Stack Developer

With over ten years of experience as a full-stack developer, Ant has honed the art of crafting bespoke digital solutions for many different businesses including those in life safety systems. Ant works within Support Services on the IT and Data team developing bespoke software platforms and integrations across EA-RS Group businesses.

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Janet McGhee

Bid Manager

Biography

Janet McGhee

Bid Manager

Janet joins EA-RS as Bid Administrator to support a wide range of public and private sector bids across the Group. Janet works closely with the centralised bid team, sales and technical teams across all verticals to deliver high quality bids.

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Tara Williams

Engineering Process Administrator

Biography

Tara Williams

Engineering Process Administrator

Tara joins Support Services with over 15 years of experience in administration within the Fire Industry.

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